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Troubleshooting

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I can't access elxis installer, MySQL or PHP errors

If you face such errors when accessing elxis installer it is more likely that your webserver not reaching elxis requirements. Please contact with your provider to distinguish what versions of PHP and DB are installed on your server and compare with Elxis Requirements. Note that php4 is only supported by elxis 2008.0 and minor, all newer versions requires php5 and above!
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After installation errors in site's fronted

Most probably that you haven't give permission to webserver to write in cache and tmpr folder in elxis root directory, chmod 777 those folders!
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Elxis SEO not working or produce errors

check in you elxis root directory, find and rename the file htaccess.txt to .htaccess. If you have installed elxis in a sub-directory under server's root directory then edit .htaccess and modify the RewriteBase option properly (eg. RewriteBase /elxisdir).
If still getting errors make sure that your server has the ability to rewrite urls, also that you are allowed by your provider to use .htaccess files, finally check if other .htaccess files to the current or parent directories conflicting with elxis .htaccess file.
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Edit content with TinyMCE not working properly

TinyMCE wont operate correctly if you login administrator area through an url different from that configured during installation and appearing in "Live Site" field in global-config. Be sure that you use exactly the same url including or not including the www. alias in front of site's domain.
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I have updated my content but fronted users are unable to see the changes

Elxis uses 2 different mechanisms to cache content, static cache or standard cache, which are not enabled by default. If you have enabled one of those mechanisms elxis store content in order to save server's resources and make you site faster. In that case you can wait till cache's period expires or you can visit site tools in administrator area and clear cache to force elxis to request content's last version right away!
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Elxis Defender locked me outside Administrator

Depending on how Elxis Defender is configured this might happen. It is not a bug or malfunction. If you face a problem like this you need an ftp client to find defender's "config.php" file inside administrator/tools/defender directory of your elxis installation, download it and change the line containing:
$dconf_enabled = 1; to $dconf_enabled = 0; , this will disable elxis defender and give you the ability to login and remove your ip from the list with blocked ips! Now you can enable defender again!
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Administrator Password Recovery

If you have forgotten the administrator's password you want be able to recover it through site's password-reminder, this one below the login form, you have to do it through your database manager.. read more here
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Module or Component Title not changing

Elxis uses a smart mechanism to auto select the proper translation of modules titles depending on user selected language.
Modules installed by elxis default installation are published for all languages, in that case module's title pulled out from the corresponding php file for each language and any title provided by user is ignored
In order to use your own title and overlap the default behavior you have to publish the module to one or more languages at the same time... but not use all languages option.
Same behavior you will face and with components like Links, Contacts... etc.   read more...
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