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IOSR Move a reservation

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This page is part of the IOS Reservations v3.x online user guide created by Ioannis Sannos (Is Open Source).

You will find all articles of this manual inside the IOS Reservations category.
Purchase online IOS Reservations     IOS Reservations demo   IOSR Connector demo
License Commercial. Copyright (c) 2008-2011 Is Open Source. All rights reserved.
November 13, 2010: Version 3.5 released.


Besides other administrative tasks on a reservation, IOS Reservations allows you to move an existing reservation in time. As a hotelier, or a site administrator you can move a reservation's check-in date up to 20 days backwards or forwards in time. The allowed number of days for the backwards move is related to the current date. When a reservation is moved in time all reservation's booked rooms and services are moved together, the stay duration remains the same and the check-out date is calculated automatically. The move action is performed from the hoteliers control panel.

Moved check-out date = Moved check-in date + Number of stay days.


Before you attempt to move a reservation you can check the eligibility of the move by clicking on the check availability link. This link is AJAX powered and will notify you if the move you are going to attempt is allowed or not (performs an availability check for the new dates). Note that IOS Reservations will also calculate the reservation cost for the new dates and notify you if there is a difference in price. If the hotel guest has already paid a surety fee for the reservation, the move wont update the surety fee. The surety fee will be updated for reservations that surety fee is still marked as non-paid.

After a successful move notification messages via e-mail and SMS (if enabled and the guest has provide a valid mobile number) are sent automatically to the hotel guest.


Contents

Move example 1

Current date: August 07, 2009.
Check-in date: August 20, 2009.
Move allowed: YES
Check-in date can be moved to any date between: August 08 (-12 days) and September 09 (+20 days).


Move example 2

Current date: August 07, 2009.
Check-in date: July 19, 2009.
Move allowed: NO


Move example 3

Current date: August 07, 2009.
Check-in date: December 25, 2009.
Move allowed: YES
Check-in date can be moved to any date between: December 05 (-20 days) and January 14, 2010 (+20 days).


Move example 4

Current date: August 07, 2009.
Check-in date: August 08, 2009.
Move allowed: NO*

* There must be at least 1 free day between the check-in and the current day for a move to be allowed. In this example the move would be allowed if the check-in date was August 09.


Before you move a reservation in time you should first contact the hotel guest and ask him if he is OK with this move.
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